1. Booking & Payment
1.1. All private charters must be paid in full at the time of booking.
1.2. A booking is considered confirmed only upon receipt of full payment and the issuance of a confirmation email.
1.3. All bookings must be made in advance via our official website or by contacting us directly.

2. Scheduled Tour Bookings
2.1. Passengers can book onto scheduled tours up until the time of departure, subject to availability.
2.2. Bookings can be made:
 • Online via our website
 • In person at the vessel prior to departure
 • Through the Tourist Information Centre in Ballycastle
2.3. For all booking-related inquiries, please email bookings@kintraboattours.co.uk.

3. Check-In & Boarding
3.1. Passengers must arrive at the outer pier (off Bayview Road, adjacent to the Rathlin Island Ferry terminal) no later than 15 minutes before departure.
3.2. Boarding instructions will be given on arrival. Please listen carefully and follow crew instructions, as multiple vessels operate from the same pier.
3.3. Late arrivals may result in denied boarding without refund.

4. Unscheduled Cancellations & Refunds
4.1. If you cancel more than 14 days before the scheduled departure, you will receive a refund minus a 10% administrative fee.
4.2. Cancellations made between 14 and 7 days prior to departure will incur a 50% cancellation fee.
4.3. Cancellations within 7 days of departure are non-refundable.
4.4. If Kintra Boat Tours cancels your private charter due to weather or operational reasons, you will receive a full refund to your original form of payment.

5. Transfer Requests
5.1. To request a transfer, email bookings@kintraboattours.co.uk with your booking reference and details of the new trip at least 24 hours in advance.
5.2. More than one transfer request will incur a £5 administration fee per booking, payable before departure.

6. Conduct & Safety Onboard
6.1. The captain has full authority over the vessel and all passengers at all times.
6.2. Passengers must follow all safety instructions and behave responsibly during the trip.
6.3. Alcohol is strictly prohibited on board any Kintra Boat Tours vessels.
6.4. Children must not climb on the sides of the vessel and must be supervised at all times by a responsible adult.
6.5. Trips are not recommended for children under 1 year old or for pregnant women.

7. Dogs & Accessibility
7.1. Dogs are welcome on board but must be kept on a lead at all times.
7.2. Our vessels accommodate slim wheelchairs and have flush decks. Please contact us in advance for assistance.
7.3. Passengers with reduced mobility must be accompanied by someone from their own group for support during the trip

8. Personal Belongings & Liability
8.1. Kintra Boat Tours accepts no liability for loss, theft, or damage to personal belongings unless caused by our negligence.
8.2. Items brought on board are the responsibility of their owner.
8.3. Safe boarding access is provided; however, we cannot be held responsible for incidents where caution has not been exercised.

9. Force Majeure
9.1. Kintra Boat Tours is not liable for delays or cancellations due to circumstances beyond our control, including weather, natural disasters, or other operational disruptions.
9.2. In such cases, passengers will be offered a full refund or the option to reschedule.

10. Governing Law
10.1. These Terms and Conditions are governed by the laws of Northern Ireland.
10.2. All disputes will be subject to the exclusive jurisdiction of the Northern Irish courts.