Customers will receive a full refund or credit with 24-hours notice of cancellation.
Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances.
Contact us by email at firstname.lastname@example.org to cancel or inquire about a cancellation. You will need to prove your cancellation is worthy of a full refund before we do so.
No-shows will be charged the full price.
It is the responsibility of the customer to ensure they arrive at the vessel 10 minutes prior to departure.
* no-show is classed as a person who is not on the boat at the time of departure.